Help and feedback
How can we help?
Get help with timers, profiles, presets, notifications, purchases, or privacy controls.
Email support
Send a question or report a problem to support@ticktod.app.
Request a feature
Share an idea and vote on what should come next.
Using visual timers
Learn how to introduce a timer calmly and choose a realistic duration.
Privacy controls
Understand local data, optional analytics, permissions, and deletion controls.
Purchase and restore help
Open TickTod Settings to restore purchases or manage the subscription through RevenueCat Customer Center and the App Store. Purchases belong to the App Store account used to make them.
Include useful details
When reporting a problem, include the TickTod version, iOS or iPadOS version, device model, what you expected, and what happened. Do not include a child's full name, photo, or other sensitive family information.